Effective Date: September 8, 2026

Last Updated: September 8, 2026

This Privacy Policy describes how Wimanewe LLC (“Wimanewe,” “we,” “us,” or “our”) collects, uses, protects, and discloses your personal information when you visit, create an account, or make a purchase on wimanewe.com (the “Site”).

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you. This includes:

  • Contact & Account Information: Full name, billing address, shipping address, email address, phone number, and account credentials (username and encrypted password).

  • Payment & Transaction Details: Payment method details, order history, products viewed/purchased, and transaction totals. Please note: Payment transactions are processed directly by our PCI-compliant payment gateways (e.g., Stripe, PayPal). Wimanewe LLC does not collect, store, or view full credit card numbers or sensitive financial credentials on our servers.

  • Device & Usage Data (Automated Collection): When you browse our Site, we automatically collect certain technical information from your device, including your Internet Protocol (IP) address, browser type and version, operating system, time zone setting, device model, referring/exit pages, and interaction patterns (clicks, page load times, search terms, and scroll depth).

  • Communications & Customer Support: Records, transcripts, and contact details shared when you submit an inquiry, request customer support, or participate in surveys.

2. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking tools to operate our site, understand how visitors interact with our store, and deliver relevant features:

  • Essential Cookies: Necessary for the website to function properly (e.g., maintaining your shopping cart items, saving currency/language preferences, and authenticating session logins).
  • Analytics & Performance Cookies: Help us monitor traffic patterns, identify technical errors, and optimize store usability (e.g., Google Analytics). These cookies collect aggregated, anonymized information.
  • Marketing & Retargeting Cookies: Used to serve relevant advertisements, measure promotional campaign performance, and limit the frequency with which you see an ad.

Managing Your Cookie Preferences

  • Browser Controls: You can instruct your browser to refuse all cookies or notify you when a cookie is being sent. If you disable cookies, please note that core functional areas of the site—such as adding items to your cart or completing checkout—may not function properly.
  • Analytics Opt-Out: To prevent your data from being used by Google Analytics across websites, you can install the Google Analytics Opt-out Browser Add-on.
  • Third-Party Advertising: You can opt out of interest-based targeting from participating network advertisers through the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

3. How We Use Your Information

We use your personal information for the following business purposes:

  • To process, fulfill, and ship your orders, provide tracking updates, and manage returns or exchanges.

  • To administer your account, deliver customer support, and communicate essential service updates.

  • To monitor site security, detect and prevent fraudulent transactions, and protect against unauthorized access.

  • To analyze customer trends, optimize our product offerings, and improve the user experience.

  • To comply with statutory tax, legal, regulatory, and corporate accounting obligations.

4. Third-Party Data Sharing

We do not sell, rent, or trade your personal information. We disclose data solely to trusted third-party service providers performing essential operations on our behalf:

  • Fulfillment & Logistics: Shipping carriers, 3PL providers, and warehouse partners to package and deliver your orders.

  • Payment Gateways: Secure third-party processors (such as Stripe and PayPal) to authorize and settle payments securely.

  • Infrastructure & Analytics: Cloud hosting platforms, e-commerce software providers, and analytical measurement services.

  • Legal & Regulatory Authorities: Law enforcement or governmental bodies when required to comply with a valid court order, subpoena, or applicable law.

5. Data Retention & Security

  • Retention Period: We retain account information for as long as your profile remains active. Transaction, tax, and order history records are maintained for up to 7 years to satisfy federal and state tax, accounting, and statutory audit obligations. Afterward, data is either securely destroyed or irreversibly anonymized.

  • Data Security: We apply technical and organizational measures (including TLS/SSL transport encryption, tokenization of payment records, and role-based administrative access controls) designed to protect your information from unauthorized access, loss, or disclosure.

6. Children’s Privacy (COPPA)

Our Site and services are not directed to children, and we do not knowingly solicit or collect personal information from individuals under the age of 13 (or under 16 where required by local law). If we become aware that an individual under the statutory age has provided us with personal information, we will take prompt steps to delete that data from our records. Parents or guardians who believe their child has submitted personal details may contact us at info@wimanewe.com.

7. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

A. General & US State Rights (e.g., California / CCPA / CPRA, Virginia, Colorado)

  • Right to Know/Access: The right to request the categories and specific pieces of personal information collected about you.

  • Right to Correction: The right to rectify inaccurate or outdated personal data.

  • Right to Deletion: The right to request the erasure of your personal data, subject to legal and tax retention exceptions.

  • Right to Opt-Out of Sale / Targeted Advertising: The right to opt out of the disclosure of your personal data for cross-context behavioral advertising.

  • Non-Discrimination: We will not deny goods, charge different prices, or provide a lower quality of service for exercising your statutory privacy rights.

B. European & UK Residents (GDPR / UK GDPR)

  • Legal Basis for Processing: We process your personal data on the grounds of contractual necessity (fulfilling your purchases), legitimate business interests (fraud prevention and site performance), legal compliance (tax documentation), and your consent (where requested, e.g., marketing).

  • Additional Rights: You have the right to data portability, the right to restrict or object to certain processing activities, and the right to lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, please submit a request using the contact details provided below.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect updates in our operational practices or legal requirements. When updates occur, the “Last Updated” date at the top of this document will be refreshed. Material changes will be communicated through a prominent banner on our website or by direct notification where appropriate.

9. Contact Us

If you have questions, feedback, or wish to exercise your data privacy rights, please reach out to:

    🌐 Website: https://wimanewe.com